Disclaimer
Effective Date: 4 February 2025
This Disclaimer applies to all products and services provided by Spirited Flame, trading as Spirited Flame (“we”, “us”, or “our”). By using our website (spiritedflame.com) and purchasing our products, you acknowledge and agree to the following terms.
1. General Information
The information provided on this website, including product descriptions, safety advice, and any related content, is for general informational purposes only. While we strive to ensure accuracy, we do not guarantee that all information is complete, current, or error-free.
2. Consumer Guarantees & Australian Consumer Law (ACL)
Nothing in this Disclaimer affects your rights under the Australian Consumer Law (ACL). Under the ACL, consumers are entitled to guarantees that products will:
- Be of acceptable quality,
- Match their description,
- Be fit for their intended purpose, and
- Comply with any express warranties.
If a product is found to be faulty or does not meet these consumer guarantees, you may be entitled to a repair, replacement, or refund in accordance with our Returns & Refunds Policy.
3. Product Use & Safety
Our candles and home fragrance products are designed for safe, responsible use. However, improper use may result in fire hazards, injury, or damage. By purchasing and using our products, you acknowledge that:
- You will follow all safety instructions provided on our website and product packaging.
- You will use candles in a safe and appropriate manner, including keeping them away from flammable materials, children, and pets.
- You understand that we are not liable for any damages or injuries resulting from misuse, negligence, or failure to follow safety guidelines.
For full safety recommendations, please refer to our Candle Safety Guidelines.
4. Health & Allergy Disclaimer
While we use high-quality, responsibly sourced ingredients, we cannot guarantee that our products will be suitable for everyone. Please be aware that:
- Some products may contain natural and synthetic fragrance oils that could cause sensitivities or allergic reactions.
- If you have concerns about allergies, we recommend conducting a patch test before full use.
- If irritation occurs, discontinue use immediately and consult a medical professional if needed.
5. Limitation of Liability
To the fullest extent permitted by law, Spirited Flame is not liable for:
- Any injury, loss, or damage resulting from the improper use of our products.
- Any allergic reactions or sensitivities to ingredients used in our candles or home fragrance products.
- Any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Nothing in this disclaimer limits liability where prohibited by Australian law.
6. Compliance with Product Safety Standards
All our candles comply with Australian product safety standards. We do not use lead wicks, and our products are phthalate-free, paraben-free, and cruelty-free. We continuously ensure that our products meet or exceed industry safety guidelines.
7. External Links & Third-Party Content
Our website may contain links to third-party websites or content for informational purposes. We are not responsible for the accuracy, reliability, or security of these external sites and do not endorse any third-party products or services.
8. Updates to This Disclaimer
We may update this Disclaimer from time to time to reflect legal changes or updates to our business practices. The latest version will always be available on this page.
9. Contact Information
If you have any questions regarding this Disclaimer, please contact us at:
Spirited Flame
Email: info@spiritedflame.com
Phone: (03) 5852 1008
Website: spiritedflame.com